Return Policy
RETURNS AND EXCHANGES CAN BE MADE WITHIN 10 DAYS OF ITEM(S) RECEIPT– INVENTORY WILLING. RETURN POSTAGE ENCLOSED FOR YOUR CONVENIENCE.
ITEMS CAN BE RETURNED FOR STORE CREDIT OR EXCHANGE ONLY- UNLESS THERE IS FAULT BY UNTOURAGE THE LABEL LLC.
ANY SIGNS OF WEAR (ANYTHING OTHER THAN TRYING ON THE PRODUCT) OR DAMAGE THAT IS NOT AT FAULT OF UNTOURAGE THE LABEL LLC WILL, UNFORTUNATELY, THE EXCHANGE OR RETURN REQUEST BEING DENIED.
RETURN AND EXCHANGE RE MUST BE MADE VIA OUR REFUND OR EXCHANGE PORTAL:
CLICK HERE TO START A REFUND OR AN EXCHANGE
ALL ORDERS ARE SHIPPED WORLDWIDE VIA UPS. PLEASE ALLOW 24-48 HOURS FOR YOUR ORDER TO BE PROCESSED. ONCE YOUR ORDER IS PACKAGED AND SHIPPED A TRACKING NUMBER WILL BE SENT TO YOU FOR YOUR REFERENCE. PLEASE ALLOW AT LEAST 3-5 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE AT SHIPPING DESTINATION. EXCEPT FOR PRE-ORDERS.
IF YOU HAVE ANY QUESTIONS OR CONCERNS IN REGARDS TO THIS, PLEASE EMAIL: SHOP@UNTOURAGETHELABEL.COM